Non-urgent advice: Ordering repeat prescriptions
You can order your repeat prescription in the following ways:
- Online ordering via smartphone app or computer
- Dropping your repeat prescription request off at the GP practice
- Posting your repeat prescription request to your GP practice
- Submit an online request
- Via the NHS App or submit a prescription request via our online service
We do not take repeat prescription requests over the phone or by email.
The practice needs three working days to process a prescription request. Most pharmacies need an additional 2 working days to dispense your medicines. We recommend ordering medication at least 3 working days in advance.
Non-urgent advice: Questions about your prescription
If you need advice about your medication, your pharmacist can help. They can also answer questions on medication you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone the surgery between 10:00 and 2:00 pm
- Click on the picture above to submit an online request/query
If you have a repeat prescription, we will ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Non-urgent advice: Unused or expired Medication
If you have medicines that have passed their expiry date, take them to your pharmacist, who can dispose of them safely for you. You should never throw unused or expired medicines in the rubbish bin or flush them down the toilet.
Non-urgent advice: Prescription Charges
Prescription Charges prescription charges (nhs.uk)..
NHS prepayment certificates Buy an NHS Prescription Prepayment Certificate - NHSBSA
NHS HRT prepayment certificates NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC) | NHSBSA
Non-urgent advice: How Pharmacies can help
Pharmacists can offer advice on a range of illnesses, such as coughs, colds, sore throats, ear infections and aches and pains.
They can also give advice about medicines. This includes how to use your medicine, worries about side effects or any other questions you have.
They can also treat :
Accessing Pharmacy First services
7 conditions pharmacists can manage across various age ranges.
| Clinical pathway | Age range |
| Acute otitis media* | 1 to 17 years |
| Impetigo | 1 year and over |
| Infected insect bites | 1 year and over |
| Shingles | 18 years and over |
| Sinusitis | 12 years and over |
| Sore throat | 5 years and over |
| Uncomplicated urinary tract infections | Women 16-64 years |
Patients will be able to access the 7 clinical pathways element via referrals from referring organisations including general practice, urgent and emergency care settings, and NHS 111 (online and via telephone). In addition, for the 7 common conditions clinical pathway consultations only, patients can access the service by attending or contacting the pharmacy directly without the need for referral.
If they cannot help you themselves, they can refer you to a GP or other health professional.
- Find a pharmacy (nhs.uk)
- https://www.nhs.uk/nhs-services/prescriptions-and-pharmacies/pharmacies/how-your-pharmacy-can-help/
- Contraception services
- Blood Pressure
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
