We are actively encouraging our patients to apply for online access so they can order repeat medication and book appointments online. (Appointment booking online has been suspended due to Covid, but it will resume at some point in the future)
Some patients may wish to access more information online and contractually from 1st April 2015 practices are obliged to assist access to medications, allergies and adverse reactions as a minimum and from the 1st April 2016 coded data. When you have the basic online access, you will be able to request full online access to your medical records.
However this requires additional considerations. You will be asked that you have read and understood our Online access leaflet before consenting and applying to access your records online. The practice will also need to verify your identity by seeing a form of ID, preferably a Passport or Driving licence, but we will accept other forms of ID with visual confirmation of who you are.
- It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.
- If you can’t do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password.
- If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.
- The practice may not be able to offer online access due to a number of reasons such as concerns that it could cause harm to physical or mental health or where there is reference to third parties. The practice has the right to remove online access to services for anyone that doesn’t use them responsibly
If you would like to apply for Online access, please complete this form and send it to the surgery, either via post or email.
Application for Online Access